Delivery anywhere in Australia is free on orders over $110. Orders under $110 have a flat $11 delivery fee.

Orders are made and dispatched within 7 days. Everything is made in small batches, so if a scent is being poured fresh I'll let you know when it's on its way. You'll get a tracking email as soon as it ships.

Tell me. If you're not completely happy, I'll exchange it or refund you, even if you've used it. Don't like it, don't pay.

Check your order when it arrives and email justin@apothecarybyjustin.au straight away with a photo. I'll make it right.

100% pure Australian soy wax, with no additives, stabilisers, preservatives or fixatives. Wicks are lead-free cotton with a paper core. Jars are thermally stable, so they won't crack under heat.

Medium (single wick, 250 g), Large (four wicks, 550 g) and Jumbo (five wicks, 2 kg). A Medium burns for approximately 40 hours.

At least 3 hours for a Medium and 4–5 hours for a Large, every time. This lets the whole top layer melt, so it sets flat and doesn't tunnel.

Yes. Use a teaspoon or wick dipper to gently push the wax from the sides back into the melted pool, or scoop it out and use it as a wax melt. My Candle Science blog walks you through it.

Don't blow it out, as that creates smoke and can spatter wax. Pop the lid back on or use a snuffer or wick dipper. Keeping the lid on between burns also stops the fragrance evaporating.

Trim the wick to 3–4 mm before each burn and keep it centred. Good wick care can add around 20% to your burn time. See how to get a strong hot throw.

Away from children, pets, open windows, doors and drafts. Keep it out of direct sunlight too: with no UV stabilisers, soy wax can yellow slightly in the sun. Near the end of the candle the base gets warmer, so use a heatproof mat or ceramic plate on delicate surfaces.

Yes. Scrape out the leftover wax, then wash the jar in hot soapy water or the dishwasher. They make great storage jars, and large candles come with a walnut lid that doubles as a coaster.

Eau de parfum (EDP) is 20–25% fragrance. Extrait de parfum is 30%, so it's richer and lasts longer on the skin. Both are blended in low-odour Australian perfume-grade alcohol. Read more.

Yes, every perfume is unisex. Some lean fresher or warmer, but they're made to be worn by anyone.

No. Some are inspired by well-known fragrance profiles, but each is my own formulation, made with premium oils and no colours, fixatives or enhancers.

50 mL bottles and 10 mL travel sprays. The Explorer Sample Pack lets you try five 10 mL perfumes before you commit.

That depends on the room and how many reeds you use. Flip the reeds every week or so to refresh the scent. Refill packs come with 5 new reeds.

Australian goat's milk, coconut oil and olive oil. It works as a body wash, shampoo and hand wash.

Yes. It's pure perfume alcohol and fragrance with no water or colour, so it won't stain linen, upholstery or car interiors.

Yes. I design, develop and make every product myself in Ringwood, Melbourne, using high-quality Australian ingredients.

Not at the moment. Everything is sold online, and if you're unsure about a scent, the Candle Sample Pack and Explorer Sample Pack let you try before you commit.

Yes. I work with stockists, corporate clients, weddings and events, and can help with scents, containers and labels. Email justin@apothecarybyjustin.au or WhatsApp 0448 939 935.

I'm happy to consider product donations for charities that align with my values. Please get in touch.